AMETEK Solidstate Controls is feeling lucky this Saint Patrick’s Day! With our extensive aftermarket care, we know our customers are striking gold when they work with us! With three programs suited to provide quality and assistance, we know we are giving you our best year-round.
Our first aftermarket service that we want to highlight is our
Preventive Maintenance (PM) program. This program allows us to detect any issues that may come into play with your product early, allowing for efficiency and convenience when we are asked to provide solutions. With proactive outage planning and detailed service reporting, this program includes a long list of benefits such as:
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Thorough system cleaning: Removal of dust and contaminants reduces risk of malfunction and extends equipment life
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Comprehensive visual and thermal inspections: Identifies heat stress, wear, vibration damage or environmental issues
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Predictive, scheduled parts replacement: Critical components are replaced based on lifecycle guidance, reducing surprise failures
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Battery lifecycle support: Includes testing, selection, sizing, installation, rental, removal and recycling options
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Enhanced battery reliability: Annual inspections, cell voltage readings, continuity tests and ripple current testing support long battery life and stable performance
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Increased system reliability during outages: Simulated outage tests verify that equipment and batteries perform correctly when called upon in real emergencies
Our second aftermarket care focus is on our
Comprehensive Service Agreements (CSA). This process guarantees emergency on-site response within 72 hours (for CSA and CSA Plus), ensuring rapid support if any issues occur outside of your planned PMs. With a fast service dispatch and price protection, this agreement benefits you as a buyer for the following reasons:
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Highly flexible multi‑year plans: tailored to match each client’s exact service and operational needs.
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Discounts on spare parts and training: lowering overall maintenance and operational costs.
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Annual Preventive Maintenance included: incorporating PM1, PM5, PM10, and PCBR as needed for lifecycle reliability.
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Built‑in battery maintenance service options: ensuring proper testing, lifecycle management and battery bank health.
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Multi‑point system operational and functional testing every year: enhancing system reliability and uptime.
Last but not least is our
training program. This hands-on learning experience provides buyers with an in-depth understanding of industrial UPS systems. Topics range from troubleshooting skills to maintenance knowledge, ensuring our clients have the knowledge and confidence to care for their systems. AMETEK Solidstate Controls values your time and energy, which is why we provide a training facility that is equipped to teach you about proper UPS care, and your system’s basic operations, battery maintenance and testing and troubleshooting. With senior level engineers onsite, this program stands as a platform for strong technical decision making and operating confidence.
AMETEK Solidstate Controls feels so lucky to have consumers who are eager to learn about our products. In turn, we use these three programs to make sure you have the best possible experience with our products. From providing knowledge to making sure our products deliver, we value quality this Saint Patrick’s Day.