Don’t Let the Purchase Process Scare You!
This Halloween season, AMETEK Solidstate Controls wants to make sure you are not afraid of our purchase process. In fact, it is quite the opposite. From direct sales support to technology education, we want to share our tricks to making your buying experience a treat every single time you work with us!
AMETEK Solidstate Controls first emphasizes the importance of having direct and local sales support to better serve our worldwide client base. Offering local support allows for quicker response times and better understanding of each region’s unique needs. With our in-house engineering expertise and direct factory support, our knowledgeable sales team can quickly design to your specifications. Once you purchase, you will be assigned to a Project Manager to be the single point of contact and manage all the internal needs of your job.
Second, AMETEK Solidstate Controls puts a strong focus on total customized solutions. From load profiles to battery analysis, our team can plan your entire system criteria. We offer site evaluations to provide design assistance tailored to capability and cost efficiency.
Third, AMETEK Solidstate Controls cares deeply for technology education and advancement. We host lunch and learns aimed at teaching your staff equipment capabilities, software monitoring and practical maintenance needs. For more advanced equipment users, we offer a four-day training course eligible for CEUs. We nourish an innovative mindset by prioritizing client feedback and custom needs to challenge ourselves to expand our capabilities.
Lastly, Solidstate Controls is dedicated to ensuring quality, so your critical applications have the best continuity of power. Once your system is built, we conduct 100% burn-in testing where your system is tested at full load in our factory before shipping. We invite our clients to participate in Factory Acceptance Tests (FAT) at our headquarters in Columbus, Ohio and we have the ability to customize Test plans (ITP). Once your system is ready for installation, our experts can provide start-up services including acceptance testing of the equipment and batteries.
Whether you’re a potential or current customer of AMETEK Solidstate Controls, our hope is that you feel safe with us this spooky season. It is a treat for us to serve you this Halloween!
To learn more, contact us.