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Comprehensive Service Agreements

AMETEK Solidstate Controls offers three levels of multi-year service agreements, designed to support your preventive maintenance (PM) schedules and ensure your critical power equipment functions as designed.

Basic – The Basic Service Agreement covers a limited number of components and includes visual inspections and offers a small discount on spare parts.

CSA – Our Comprehensive Service Agreement (CSA) offers AMETEK Virtual Support, a wider range of component coverage and inspection with a larger discount on replacement and spare parts.

CSA Plus – The Comprehensive Service Agreement Plus (CSA+) is our most inclusive option with complete coverage and annual inspection. It provides the customer with AMETEK Virtual Support, maximum coverage and a discount on components and spare parts.

Benefits of a Comprehensive Service Agreement Include:

  • Pricing is locked-in and will not go up

  • Covers the equipment under a 24/7 warranty during the life of the contract

  • Equipment will receive all of factory recommended PM’s on a yearly basis

  • The CSA and CSA+ plans include AMETEK Virtual Support, which provides remote expertise through merged reality technology

  • Can be tailored to customer’s needs as far as length of contract and what equipment is needed

  • Eliminates administrative burden of having to get a quote and PO each time when preventive or corrective maintenance is needed

  • Due to a fixed price, it makes it easier to budget for multiple years with no spikes from year to year in cost of maintenance 

The CSA provides the customer with peace of mind and a total solution for protecting their critical loads. Click here to learn more about our service agreement options.