Solidstate Controls, Inc. (SCI) Managed Inventory Agreement (MIA)

SERVICE FEATURES

• With an MIA agreement, shelf-life issues with spare parts are a thing of the past.
• SCI will maintain an agreed-upon inventory level at a location convenient to the site.
• A low service charge based on the inventory's value will be assessed monthly and invoiced quarterly to the buyer for this service. (Not required if included with CSA)
• Parts are not purchased by the buyer unless and until he needs them.
• Upon notification, SCI's Client Services Department will replenish part(s) used in making a repair within five (5) business days of the repair.

Our MIAs are customized to individual products and/or clients' needs. The unique features of our products limit our ability to stock all recommended spare parts at the factory; therefore, we'll identify in our proposal the components that should be considered for stocking at the local level.

SCI products are designed to allow easy replacement of components by trained personnel. In fact, local availability of parts will enable repair so efficiently that the plan cost may be offset by the downtime saved! Your SCI system may have customized features requiring specialty parts, some possibly unique only to your system and unfortunately, beyond SCI's capability to maintain as a standard inventoried item. Consequently, we urge you to consider having these parts available in the MIA to avoid long delays in procurement.